Shield

Our jewelry is hand crafted from solid fine metals, including 14kt yellow gold, 18kt yellow gold and 925 sterling silver, as specified on the product page of each item.

If any precious gemstones are used, these are also specified on the product page of each item.

ORDERS

All our jewelry is custom made to order. Please allow 4 weeks for production and shipping. Requesting and paying for express shipping does not speed up the production process. If you need an item by a specific date then please email us and we will do our best to accommodate you.

SHIPPING

All orders are packaged with special care to ensure the safety of your purchase. All orders are delivered via DHL and require a signature for delivery. After placing your order, you will receive a confirmation email from our website. Once your order has been dispatched, you will be notified via email at the e-mail address you registered when your order was placed.

Our prices include the European VAT. All our items are shipped from Greece.

If the shipping address you provide us with while placing your order is located outside of the EU, then please keep in mind that import duties and taxes might be added by your local custom authorities upon the arrival of your order at the airport. The payment of these duties and taxes is the sole responsibility of you, the customer. We cannot determine what these duties and taxes will be beforehand. For more information please contact your local tax authority. 

We currently ship to the USA and most countries in Europe. We are in the process of setting up more international shipping locations. Please sign up for our newsletter here to be notified.

We cannot deliver orders to P.O. boxes.

All orders within Europe and the USA receive complimentary shipping via DHL. 

RETURNS

​Our jewelry is made to order, therefore, we do not offer returns at this time. However, we understand that buying fine jewelry online can be bewildering, so if you would like to book a virtual appointment before placing your order, please contact us to schedule that appointment.

SIZING

​Rings: If you do not already know your ring size, then please visit your local jeweler to have them accurately measure your finger.

Bracelets: If you do not know the size of your wrist, then please visit your local jeweler to have them accurately measure your wrist size.

CARE

Gold: Solid gold does not tarnish; however it does need cleaning every now and then so as to return its natural gleam. Clean it using a small soft bristle brush and a non-chemical soap, or a soft jewelry cloth.

Please note that fine jewelry is delicate and should be treated with care.

​​REPAIRS

​If you jewelry needs to be repaired, please email us with a detailed description of the repair needed and a clear photo of the item. Repair fees may apply, depending on the type of repair needed and the circumstance that caused it. The customer is responsible for all shipping fees.